Roles & Responsibilities

Our journey is a partnership. I provide guidance, but your active participation is an important part of the process. Together, we’ll work toward understanding what matters to you and exploring meaningful ways forward.

My Role as Your Coach and Counsellor

I’m here to guide you on your journey toward clarity, growth, and navigating challenges. My approach is built on an equal, trusting relationship, providing:

• A safe, non-judgmental space for open discussions.

• Support in setting clear goals and strategies.

• Between-session support, such as brief check-ins or reflections, to help the work continue beyond our calls.

• Offer honest feedback and help you stay accountable to your goals.

• Confidentiality, I treat what you share with me as private and handle your personal information in line with my Privacy Statement and applicable legal requirements.

• Occasionally, fully anonymized insights may be used for learning, education, research, or publications. I will never use information that could identify you.

Your Role as the Client

Your growth is in your hands, and I’m here to support you along the way. I ask that you:

• Be open and committed to your personal growth journey.

• Take responsibility for your own learning and progress.

• Be open to sharing feedback and fully engage in our sessions.

• Come prepared with tools (laptop, notebook, etc.) to take notes and track your journey.

• Actively engage in the process, both during and between sessions.

• Be willing to sit with discomfort, as exploring difficult thoughts, feelings, or patterns can sometimes feel uncomfortable.

• Honour commitments made during our sessions.

• Be honest about your feelings, thoughts, and goals.

• Respect the agreed-upon session times, cancellation and rescheduling policy as per the Terms of Service.

• Complete a feedback form at the conclusion of our sessions to help improve our work together.

What We Can Expect From the Work

Counselling and coaching are collaborative processes. I provide professional support, reflection, and guidance, while you remain responsible for your own decisions and choices.

I work within the scope of my training and experience. If I believe that another type of support would be more appropriate for your needs, I may recommend that you consult another qualified professional or healthcare provider.

This work does not include medical or psychiatric assessment, diagnosis, or treatment, and it is not a crisis or emergency service.

For information about how I handle your personal data, please see my Privacy Statement. For information about cancellations, payments, and other practical arrangements, please see my Terms of Service.